Support

Bloom Pregnancy Tracker  ·  We're here to help

Having trouble with Bloom or just have a question? Browse the FAQs below or reach out directly — we respond within 1 business day.

Frequently Asked Questions

How do I set my due date?

Open the app → tap the settings icon (top right of Home) → "Edit Pregnancy" → enter your due date. The app calculates your current week automatically.

What's the difference between free and Premium?

Free includes: kick counter, contraction timer, daily log (unlimited input), current-week content, up to 5 appointments, and 10 saved baby names. Premium (Bloom Plus monthly/annual, or Lifetime one-time) unlocks full history, unlimited appointments, all weekly content, belly photo timeline, letters to baby, and the keepsake PDF export.

How do I restore my Lifetime purchase on a new device?

Go to More → Settings → "Restore Purchases." Make sure you're signed in with the same Apple ID you used for the original purchase. If restore doesn't work, email us with your Apple ID email and purchase date.

Can I cancel my subscription?

Yes. Open the App Store → tap your profile photo → Subscriptions → find Bloom and tap Cancel. Cancelling stops future billing; you keep Premium access until the end of your current billing period.

How do I delete all my data?

More → Settings → scroll to the bottom → "Reset All Data." This permanently deletes all local records. If you have a cloud account, tap "Delete Account" to also remove server-side data.

My pregnancy ended in loss. How does Bloom handle that?

We're so sorry for your loss. Go to More → Settings → "End Pregnancy." You'll be given the option to record the reason. If you select loss, Bloom will cancel all future notifications, hide weekly content, and remove any celebration prompts. Your data is preserved and your keepsake PDF export remains free. We hope Bloom can still hold your memories gently.

Does Bloom work without an account?

Yes. An account is optional and only needed if you want to sync data across devices. All core features work fully offline.

Is my data private?

Yes. We don't sell your data, show ads, or share your information with third parties. See our full Privacy Policy.

The app isn't loading / crashing on launch

Try: force-quit the app → relaunch. If it still crashes, delete and reinstall (your cloud data will restore on sign-in; local-only data is in a backup if you have iCloud Backup enabled). If the issue persists, email us your iOS version and device model.

Still need help?

Email us at support@bloompregnancyapp.com

We typically respond within 1 business day. Please include your iOS version, device model, and a description of the issue.